Privacy Policy

Good Vibes Surf Club respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

When you interact with us, we may collect:

- Personal details such as your name, email address, phone number, and nationality.

- Booking information, including accommodation preferences, surfing lesson details, and payment information.

- Communication records (emails, messages, or social media inquiries)- Website usage data, such as forms you submit or services you request online.

2. How We Use Your Information

We use your data to:

- Process bookings and payments.

- Provide our surf and stay services.

- Communicate with you about your booking or inquiries.

- Send you updates, promotions, or newsletters (only if you’ve opted in).

- Meet our legal and tax obligations.

We do not sell or rent your personal data to third parties.

3. Applicable Privacy Laws

Because of the international nature of our guests, we follow the privacy regulations that apply to our operations:

- Indonesian Personal Data Protection Law (UU PDP): Applies to all data processing as we are based in Indonesia.

- European Union General Data Protection Regulation (GDPR): Applies when we serve or process data from EU residents.

- Hong Kong Personal Data (Privacy) Ordinance (PDPO): Applies when we serve or process data from guests in Hong Kong.

If we expand to target other regions, we will also comply with the relevant local privacy laws.

4. Consent & Transparency

- We only collect the data we need to provide our services.

- We ask for your consent before using your data for marketing.

- You can withdraw consent or unsubscribe from marketing at any time.

5. Data Retention

We will not keep your data longer than necessary. For example:

- Booking and payment records may be retained for up to 7 years to meet legal and tax requirements.

- Marketing contact information will be deleted if you unsubscribe or after 2 years of inactivity.

- Other personal information will be securely deleted when it is no longer needed for the purpose it was collected.

6. Your Rights

Depending on your location (EU, Hong Kong, Indonesia), you have the right to:

- Request access to the personal data we hold about you.

- Correct or update your personal data.

- Request deletion of your data (“right to be forgotten”).

- Object to or restrict certain types of processing.

- Withdraw consent at any time for marketing communications.

7. Data Sharing & Third Parties

We may share limited personal data with trusted third-party providers (e.g., payment gateways, booking systems, or email services) only to the extent necessary to deliver our services. All such providers are required to protect your information and comply with applicable privacy regulations, however we are not responsible for their privacy practices.

8. International Transfers

As we serve guests from around the world, your data may be transferred and stored outside your home country. We take reasonable steps to ensure that your data is protected regardless of where it is processed.

9. Data Security & Breach Response

We use appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.
If a data breach occurs, we will take immediate action to secure your information and, where required by law, notify you and relevant authorities.

10. Photos & Media Use

During your stay, photos and videos may be taken in and around Good Vibes Surf Club activities, including surf lessons, retreats, and events. These may be used for our marketing purposes, such as on our social media, please let us know in advance or inform a member of our team during your stay. We will always respect your choice.

11. Cookies

Our website uses cookies to improve functionality and track site performance. Some cookies are essential, while others help us understand how our site is used and support marketing. By continuing to browse, you agree to our use of cookies. You can disable cookies anytime in your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Good Vibes Surf Club
📧 weare@goodvibessurfclub.com